When talking to the person that answers phone calls before they get directed to me:

Him: I’m fixing this guy’s PC and their computer is slow. I need some RAM, how much is 512?
Her: Well, what kind? There are different types.
Him: 512 is like a gig, right?
Her: Well, no, that’s a half-gig. What type of internet connection do they have?
Him: Well, they have dial up, and then when they’re connected they go on DSL.
Her: Let me have you talk to a tech, hold on…

Me: Hello, this is technamehere
Him: I’m helping this lady fix her computer…

—Do you notice any inconsistencies? Logic problems? Lack of knowledge on this subject? I worked under him…